1. Payment Options 

Other than PayPal, we accept PayNow and PayLah for local orders only. Please go through the steps during checkout to get to PayNow and PayLah payment options towards the end. Please make your payment within 20 minutes once the order is submitted. The order will be cancelled if the payment is not received. 

2. Processing and Delivery 

The time we take to prepare your parcel for delivery varies with each order.

Estimated delivery times: 

  • Local standard: 3-5 days 
  • Local express delivery: 1-2 days (please contact us prior to purchase)
  • Other countries: please contact us
3. Refund and return policy 

All items will be carefully packed in a sturdy box, with plenty of bubble-wrap. In the unlikely event that an item has been broken during transit, please contact us immediately to discuss a refund or replacement. Kindly send us the photographic evidence.

If the broken item is part of a set, we will only refund the item and not the set. We do apologise, but shipping costs cannot be refunded. 

We do not accept returns. We will highlight all important details of items to the best of our knowledge and photos form part of the description. We are happy to answer your questions and provide more photos before your purchase.